Frequently Asked Questions
Everything you need to know about our high-performance apparel.
What is the average shipping time for tactical gear?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping may take 7-14 business days depending on your location.
How do I ensure I select the correct size?
Since tactical apparel often features a more athletic or compression fit, we recommend consulting our detailed size chart located on each product page. If you are between sizes, we suggest sizing up for a more comfortable fit.
What is your return policy for worn items?
We offer a 30-day return policy for items in original, unworn condition with tags attached. For hygiene and safety reasons, items that have been used in the field or washed cannot be returned unless there is a manufacturing defect.
Are your materials water-resistant or waterproof?
Most of our outerwear features a Durable Water Repellent (DWR) coating which is water-resistant. Specific professional-grade items are fully waterproof with taped seams; please check the 'Technical Specs' section on the product page for details.
Do you offer bulk discounts for security or law enforcement agencies?
Yes, we provide specialized pricing for bulk agency orders and professional organizations. Please contact our sales team via the 'Pro-Inquiry' form for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna for eligible orders.